Shipping, Refund and Returns Policy

Last updated: September 18, 2024

Processing and Shipping Time

In Stock models will be shipped in 48-72 hours from partner Hong Kong warehouse.
We test all refurbished miners before shipping.
All miners will be shipped by DHL, FEDEX, UPS, EMS etc.
We will provide you with a tracking number in 24-48 hours once goods have shipped from our warehouse.
Usually shipment takes 5-10 days to reach the destination to anywhere in the world from Hong Kong by express shipping.
We will notify you of all updates about your order in an email.

Brand new miners has 180 days of Manufacturer warranty.
Refurbished miners has 30 days of warranty.
Our technical team is available 24/7 to help you out with any kind of problem through team viewer.

All miners include original company packaging. With suitable PSU (when applies)
We put “FRAGILE” stickers on all side of boxes so it cannot be broken easily in transportation.

In the event that a miner needs to be sent back to Hong Kong, the client will be responsible for covering any additional shipping costs.